privacy statement

Your privacy is of the utmost importance to Australian Health Care

At Australian Health Care, we recognize the critical importance of safeguarding your personal information. We are fully committed to securely and sensitively handling your data while adhering to all applicable Australian Privacy Laws. Our dedicated staff members are also committed to upholding these privacy obligations. Below, you will find a comprehensive overview of our privacy practices.

Why We Collect Information

Australian Health Care collects information for various essential purposes, including:

• Delivering products or services to you.
• Processing transactions with you or on your behalf.
• Gaining a better understanding of your needs and preferences.
• Enhancing the quality of our services.
• Providing personalised offers that align with your interests.

How We Collect Information

We acquire your information through the following methods:

• When you place orders for our goods or services.
• When you pre-order products or services from us.

What We Collect

Typically, the following personal details are provided by you when placing an order or providing feedback:

• Name
• Address
• Delivery address
• Phone number
• E-mail address
• Transaction details

Regarding payment debit or credit cards, apple pay, google pay, and paypal

We are committed to offering secure and versatile payment options. To this end, we accept various forms of payment including credit/debit cards, Apple Pay, and Google Pay.

All transactions are processed through our primary payment gateway, PayPal. This ensures that your payment is handled securely and efficiently.

Please note that we do not store or collect any credit card details or personal payment information. Your privacy and security are paramount to us, and we rely on PayPal’s robust security systems to manage payment processing seamlessly and safely.

Sharing Your Information

In certain instances, we may need to share details such as your name and address with companies that assist us in delivering our services. Additionally, if required by law, we may disclose personal information to governmental bodies. Rest assured that Australian Health Care ensures these entities are committed to maintaining your privacy.

Direct Marketing

If you receive marketing offers from Australian Health Care and wish to opt out of such communications in the future, please feel free to reach out to us.

Security & Technology Use

• Review and Updates: Our privacy policies and practices undergo periodic reviews to align with customer expectations and legal amendments.
• Passive Collection: Australian Health Care does not employ hidden, passive methods for data collection, except as stated below.
• Online Technologies: Our websites may use web beacons and permanent cookies stored on your computer’s hard drive to enhance your online experience. These tools are essential for specific website functionalities, such as logging in, purchasing, and promotions.
• Technical Data Collection: Each time you visit our website, we may gather technical details from your computer, such as your IP address, operating system, browser type, and referral site address. This data helps improve your user experience and supports our internal operations, including troubleshooting.
• Third-Party Software: We may utilize third-party software for advertising, email marketing, and other digital marketing activities. These third-party tools may use technologies like cookies and web beacons to manage and optimize your digital experience with Australian Health Care.

Use of Collected Information

Our primary goal is to continually enhance our offerings. To achieve this, we may send promotional emails regarding new products, special offers, or other relevant news to the email address you’ve provided. On occasion, we may also contact you for market research purposes, using email, phone, or mail. This information helps us tailor our website to better meet your preferences.

We maintain stringent security protocols to prevent unauthorised access, disclosure, or use of customer data. Any breach of these privacy safeguards by our employees can result in disciplinary actions, including potential termination. For online data entry, we employ Secure Sockets Layer encryption to ensure that the data you transmit is secure during its journey across the internet.